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Services

One senior team for every stage of scale.

Whether you are outgrowing a platform, launching a new storefront or squeezing more from the one you have, we bring the people who have done it before.

Discuss your project

01

Replatforming & Migrations

Change platforms without losing a dollar.

Zero-downtime migrations of catalogs, customers, orders and subscriptions, with organic traffic protected end to end.

  • Platform selection, TCO modeling and migration roadmap
  • Catalog, customer, order and subscription data migration
  • SEO preservation: redirect maps, structured data, parity audits
  • Rehearsed cutover playbooks with rollback plans
  • Team enablement and post-launch hypercare

Recent outcome: 48,000-SKU migration with zero downtime and +38% conversion

02

Custom & Headless Storefronts

Sub-second storefronts your brand team will love.

Composable builds on Next.js, Hydrogen and Remix backed by a design system your team can ship on every day.

  • Architecture: storefront, CMS, search, PIM and checkout
  • Design systems with accessible, performance-budgeted components
  • Core Web Vitals in the green on real devices, not lab scores
  • Editorial workflows with Sanity, Contentful or Shopify metaobjects
  • Edge rendering and caching strategy

Recent outcome: LCP under 0.9s on mobile and +64% conversion for a luxury skincare brand

03

Shopify Plus Development

Everything Plus can do, done properly.

Theme engineering, custom apps, checkout extensibility, Shopify Functions, B2B and multi-market setups.

  • Theme architecture and Online Store 2.0 builds
  • Checkout UI extensions, Functions and custom discounts
  • Custom public and private apps
  • Shopify B2B, Markets and multi-currency rollouts
  • App stack audits and consolidation

Recent outcome: 3.1x revenue in 18 months after a Plus rebuild and retention program

04

Enterprise Commerce Platforms

BigCommerce, Adobe Commerce, SFCC and commercetools.

Implementations, upgrades and performance work on the platforms large catalogs and complex businesses run on.

  • BigCommerce B2B Edition and multi-storefront
  • Adobe Commerce upgrades, performance and cloud tuning
  • Salesforce Commerce Cloud (SFRA and composable) delivery
  • commercetools and MACH architectures
  • Peak-season readiness and load testing

Recent outcome: 99.99% uptime at 5x normal traffic through Black Friday and Cyber Monday

05

Integrations & Systems

Commerce that talks to the rest of your business.

ERP, OMS, PIM, WMS, 3PL, CRM and tax integrations built as resilient, observable event pipelines.

  • NetSuite, SAP and Microsoft Dynamics integrations
  • Order management and fulfillment orchestration
  • PIM and catalog syndication (Akeneo, Salsify, Pimcore)
  • Event-driven middleware with retries and dead-letter queues
  • Monitoring, alerting and reconciliation reporting

Recent outcome: 42% fewer order errors after replacing a brittle ERP sync

06

Growth & Optimization

A compounding program, not a one-off audit.

Conversion research, experimentation, performance engineering and lifecycle marketing that move the revenue line.

  • CRO research: analytics, session replay, user testing
  • Experimentation program with statistically sound readouts
  • Email, SMS and loyalty programs on Klaviyo and Attentive
  • Performance engineering and app bloat removal
  • Attribution, dashboards and data warehousing

Recent outcome: +47% repeat purchase rate for a supplements brand within two quarters

07

International Expansion

Launch new markets in weeks, not quarters.

Multi-currency, localization, duties and taxes, regional payment methods and fulfillment routing.

  • Market prioritization and launch sequencing
  • Localized catalogs, pricing and content workflows
  • Duties, taxes and cross-border compliance
  • Regional payments: iDEAL, Klarna, Bancontact, PayPay and more
  • Multi-region fulfillment and returns

Recent outcome: 14 markets launched in seven months on Salesforce Commerce Cloud

08

Managed Growth Partnership

A senior product and engineering pod, on retainer.

A dedicated team that owns your roadmap, ships every sprint and reports against the numbers you care about.

  • Dedicated lead, engineers, designer and growth strategist
  • Quarterly roadmaps tied to revenue goals
  • Two-week sprints with demos and written readouts
  • SLA-backed support and on-call for peak events
  • Executive reporting on the metrics that matter

Recent outcome: 98% of partnership clients renew year over year

Engagement models

Pick the shape that fits your roadmap.

Every model is staffed senior only, with weekly demos, written readouts and a single accountable lead.

Ecosystem

Fluent in the tools your stack already runs on.

We have shipped production integrations with every platform below, and we are candid about which ones we would not choose again.

  • Klaviyo
  • Recharge
  • NetSuite
  • SAP
  • Microsoft Dynamics
  • Algolia
  • Contentful
  • Sanity
  • Stripe
  • Adyen
  • Yotpo
  • Gorgias
  • Avalara
  • ShipBob
  • Segment
  • Vercel
  • Cloudflare
  • Attentive

Industries we know well

  • Fashion & Apparel
  • Beauty & Skincare
  • Home & Furniture
  • Food & Beverage
  • Health & Supplements
  • Outdoor & Sporting Goods
  • Consumer Electronics
  • B2B & Wholesale

FAQ

Questions we hear on most first calls.

What size of brand do you work with?

Most of our clients do between $5M and $500M a year online. We also work with earlier-stage brands that have clear product-market fit and are preparing to scale.

Which platform do you recommend?

It depends on your catalog, business model, team and roadmap. We are certified across Shopify Plus, BigCommerce, Adobe Commerce, Salesforce Commerce Cloud and commercetools, and we build custom when it is genuinely the right call. Discovery ends with a written recommendation and TCO comparison.

How long does a replatform take?

Typically eight to twenty weeks depending on catalog size, integrations and the number of storefronts. We rehearse the cutover at least twice and schedule it outside of your peak periods.

Do you work with in-house teams?

Yes. Many engagements are a blend of our pod and your engineers, and our embedded model places senior architects directly inside your organization.

What does an engagement cost?

Projects start at $75k and growth partnerships at $25k per month. We will give you a clear range after a 30-minute scoping call.

Where is your team based?

We are a distributed team across North America and Europe, with hubs in San Francisco, New York and London, and we overlap with your working hours.

Not sure which service you need?

Start with a 30-minute scoping call. You will leave with a clear recommendation whether or not we work together.

Start a project hello@shopandscale.com